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IT problem

Dear Partners,

We are currently experiencing Microsoft related IT problems that are preventing the entire Rail Cargo Group from receiving e-mails from external senders.

 

We are currently doing all we can to find the cause as quickly as possible and make sure the problem can be fixed as soon as possible. In the meantime, you can reach us by phone.

 

Temporarily you can use the following email contacts:

 

  1. Customer Service:

            RCO import (rail arriving) traffic:

rcoagency.rct.bilk@railcargobilk.hu

            (instead of the usual:  rcoagency@railcargo.com)

 

            Other services:

rendelkezes.rct.bilk@railcargobilk.hu

(instead of the usual:   rendelkezes.rct.bilk@railcargo.com and info.rct.bilk@railcargo.com)

 

            Depot administration:

            depo.rct.bilk@railcargobilk.hu

            (instead of the usual:   szallitmanyozas.rct.bilk@railcargo.com and depo.rct.bilk@railcargo.com)

 

  1. Customs related services:

           vamszemle.rct.bilk@railcargobilk.hu

           (instead of the usual:   zoltan.hajas@railcargo.com)

 


We apologize for the inconvenience and thank you for your understanding.

 

We will inform you as soon as the issue has been resolved.