Urgent information 2020.08.14. /2

Dear Partners,

 

We are pleased to inform you that in accordance with the planned schedule the removal works of the damaged crane has been completed, the emergency situation has been eliminated.

At the same time the danger zone has been released, thus the containers in this area have become accessible.

Following the usual administration process with our Customer Service, the units can be picked up.

Over the next few days, with all the resources at our disposal, we will strive to process the backlog of the accumulated traffic so far and produce a significant improvement of the provided rail and road service as well.

 

Thank you for your kind understanding and endless patience again.

Urgent information 2020.08.14.

Dear Partners,

 

We would like to inform you, that the crane removal works are already in their final stages, we expect they to be completed over the weekend.

At the same time due to the crane accident and  probably the coming shortened working week, the traffic at the terminal will  be increased significantly.

We will do our best to handle the increased service demand, we ask for your kind patience.

 

Thank you for your kind support.

Urgent information 2020.08.12.

Dear Partners,

 

We would like to inform you, that the crane removal works are in progress, so far everything is going as planned.

According to our preliminary expectations, the damaged crane will be completely dismantled till the end of the week, thus the accident affected area – the so called danger zone – will become available, the stuck containers will be accessible within days.

At the same time please note, that a significant volume of traffic has been accumulated, which is handled with reinforced shifts, but takes time till the Terminal will process this backlog.

 

We will keep you updated.

 

We greatly appreciate your kind cooperation and support.

Urgent information 2020.08.10.

Dear Partners,

 

We would like to inform you, that the crane removal work has started as planned. So far, no event has occurred that would negatively affect the previously communicated.

According to our expectations, the units stuck in the danger zone, will gradually become accessible during this week.

We will immediately notify our affected Partners in case of availability of these containers.  

 

We will keep you informed.

Urgent information 2020.08.05.

Dear Partners,

 

We would like to inform you, that today we are starting the preparation works for the crane removal.

The entire removal process will take longer, currently the preparations are in progress. According to our prior expectations, if no unexpected event occurs, the terminal service and capacity will be reset within a foreseeable time (expected by the end of the next week).

Considering the task to be performed, further temporary restrictions and possible operation changes may be expected in the coming period. During the removal work our primary consideration is safety and security.  

We will do our best, within our capacities to inform you in advance about the procedures, but please note ad-hoc measures may also be taken.

We are aware, that the current situation is extremely difficult for our customers and for the entire business segment, just as it is a huge undertaking and challenge for our terminal.

Our colleagues are working to meet the needs and find suitable solution to the problems considering the circumstances.

 

We will keep you informed.

 

We greatly appreciate your kind cooperation and support.