Dear Partners,
We inform you that an unexpected error has occurred on the crane, so the service with crane
is currently not available, containers positioned underneath the crane track
area cannot be picked up.
We will
immediately notify you as soon as we can provide any additional information.
Please apologize for any inconvenience caused. Thank you for your kind patience.
Dear
Partner,
We would like to inform you that as of April
10th 2021, we
are beginning the reconstruction/reassembly of our crane
#2 at the terminal, that we expect to be completed by mid-summer.
In connection with the upcoming reassembly,
please, expect some traffic and area restrictions.
The
reconstruction work exclusively takes place at the end positions
of crane's rail-tracks, therefore, to
ensure road traffic located underneath the crane, a temporary roundabout
lane will be developed. Road traffic will be able to exit the premises via the
two-way passageway and in this road-section a 5 km/h speed restriction will be
in place.
Our Terminal will make every effort to provide
continuous service during the works.
Please, also inform your subcontractors/road
hauliers about the changes.
Thank you for your kind cooperation and
patience.
Dear
Partners,
We are
pleased to inform you, that the issue has been resolved.
Please use
the regular e-mail contacts from now on.
Please apologize for any inconvenience caused.
Dear Partners,
We are currently experiencing Microsoft related IT problems that are preventing the entire Rail Cargo Group from receiving e-mails from external senders.
We are currently doing all we can to find the cause as quickly as possible and make sure the problem can be fixed as soon as possible. In the meantime, you can reach us by phone.
Temporarily you can use the following email contacts:
RCO import (rail arriving) traffic:
rcoagency.rct.bilk@railcargobilk.hu
(instead of the usual: rcoagency@railcargo.com)
Other services:
rendelkezes.rct.bilk@railcargobilk.hu
(instead of the usual: rendelkezes.rct.bilk@railcargo.com and info.rct.bilk@railcargo.com)
Depot administration:
depo.rct.bilk@railcargobilk.hu
(instead of the usual: szallitmanyozas.rct.bilk@railcargo.com and depo.rct.bilk@railcargo.com)
vamszemle.rct.bilk@railcargobilk.hu
(instead of the usual: zoltan.hajas@railcargo.com)
We apologize for the inconvenience and thank you for your understanding.
We will inform you as soon as the issue has been resolved.
Dear
Partners,
We would
kindly like to inform you, that the crane is operating, the failure has been
remedied, the service is ongoing.
At the same
time we would like to draw your attention, that the regular weekly maintenance
takes place in the usual Wednesday time interval, between 07:00 a.m. and 01:00
p.m.
Thank you for your kind patience and understanding. Please accept our apologies for the inconvenience caused.
